Project Overview
Turning Light into Luxury
VELUX is a global leader in skylights, with over half of the U.S. market. However, even with dominant brand recognition, the product was often viewed through a purely functional lens: a way to get more light or air. The company set out to change that perception by increasing relevance among high-income homeowners and repositioning skylights as an essential design element and not just a building material.
The Insight: An Unexplored Frontier
As the lead strategic agency for VELUX North America for over two decades, Wray Ward uncovered a compelling paradox. Homeowners were obsessed with “bringing the outdoors in,” installing massive sliding doors and opening up walls. But they were overlooking the most powerful source of light and connection: the ceiling.
While prior messaging focused on functional benefits, such as circadian rhythm and air quality, we identified a deeper emotional driver: the human need for nature. We pivoted the narrative from what the window does to how the room feels.
The Creative Solution: The Great Indoors
This shift became the foundation for The Great Indoors, a campaign built around how skylights transform the experience of a space. The campaign used high-concept visual storytelling to blur the line between outdoor adventure and indoor living:
- A mountain hike becomes a sun-drenched staircase
- Children playing in a lagoon are revealed to be in a light-filled bathroom
- A family stargazing in a tent is actually relaxing in their living room beneath skylights
The work reframed skylights as an emotional experience, not just a feature. Feedback from focus group participants reinforced that the creative campaign hit the mark:
“It just seemed like everyone was happy. It made me feel good.”
“If you have a skylight, it feels like you’re bringing nature inside.”
The Results
Grounded in a universal human need, the work delivered a strong, measurable impact for VELUX. Results of a 2025 Kantar survey confirmed the campaign was highly liked, relevant and believable, driving significant gains across key metrics:
Unaided Brand Awareness: +9%
Aided Brand Awareness: +25%
Ad Recall: +14%
Brand Favorability: +27%
These results reflect more than performance, they signal a shift in how skylights are understood. By moving the conversation from function to feeling, the campaign expanded the role of VELUX in the home, elevating skylights from a source of light to a meaningful connection to the outdoors and a more emotional experience of living.