Client Business Coordinator

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Client Business Coordinator

Apply for this role

The Client Business Coordinator provides day-to-day support to Client Engagement and fosters brand team creativity and ideation of brand-building ideas.

This includes maintaining a high level of awareness of client activities, detail-oriented programs, project management, and professional communication.

Essential Duties and Responsibilities as Client Business Coordinator

  • Supporting Client Business Directors and Group Client Business Directors.
  • Demonstrate problem-solving abilities and foster innovative solutions
  • Supports the client engagement team in meeting the agency goal of providing a continuous flow of brand-building ideas
  • Strives to understand the dynamics of clients’ businesses
  • Coordinate meetings, calls and demos for the Client Engagement team
  • Conduct research on prospective clients
  • Perform market and competitive research
  • Help create promotional materials (e.g. presentations and videos)
  • Prepare account service-related documents such as meeting agendas and reports, proposals and other client communications and correspondence

Other Responsibilities

  • Be a team player
  • Inspire a contagious passion for strategic creative solutions
  • Model a conscientious, straightforward and dedicated work ethic – talk the talk and walk the walk
  • Respect all equally – internally and externally
  • Passionately uphold the agency brand, culture and values
  • Collaborate among multiple departments effectively and efficiently
  • Be accountable for meeting goals and expectations


  • 1-2 years experience coordinating projects within an agency environment
  • Bachelor’s degree
  • Strong attention to detail and ability to drive results
  • Must be able to handle multiple, diverse tasks simultaneously
  • Strong written and verbal communication skills
  • Excellent organizational and time management skills
  • Strong team player; ability to assist facilitating teams and clients
  • Ability to identify problems and develop potential solutions
  • Proficient in MS Office Suite
  • Preferred experience with CRM software

Our Mission

Day in and day out, we will passionately create the most innovative, engaging and effective work in the home category — we will live it, we will breathe it and we will own it.

This job description serves as an overall summary of responsibilities for the position outlined. Please note it is subject to change with specific expectations associated with the position.

Candidates must possess authorization to work in the United States, as it is not the practice of Wray Ward to sponsor individuals for work visas. Wray Ward participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

Wray Ward is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Culture Alignment

At Wray Ward, we firmly believe that internal and client relationships are a key to our success. Certain attitudes define how we work and are important in what we seek for our culture and mission. Key Agency attitudes are: